Western Governors University (WGU) MGMT3000 C715 Organizational Behavior Practice Exam

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What is a potential drawback of groupthink in decision-making?

It encourages diverse viewpoints

It can lead to poor decision-making due to lack of critical evaluation

A potential drawback of groupthink in decision-making is that it can lead to poor decision-making due to lack of critical evaluation. Groupthink occurs when a group prioritizes consensus and harmony over critical analysis and dissenting opinions. In this environment, members may suppress their individual thoughts and concerns to maintain group cohesion, resulting in a failure to thoroughly evaluate alternatives and consider potentially negative outcomes. This lack of critical evaluation may lead to hasty decisions based on incomplete information or flawed assumptions, ultimately undermining the quality of the decision made.

The surrounding context highlights that while groupthink may seem to promote team unity and morale, it often does so at the expense of effective problem-solving and innovation. Consequently, recognizing the detrimental effects of groupthink is important for organizations aiming to improve their decision-making processes.

It promotes healthy debate between members

It enhances team morale

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